Return & exchange

We want you to love every purchase. If something isn’t quite right, here’s how exchanges work:

● Exchange Window: You may request an exchange within 3 days of delivery.
● Eligibility: Items must be unused, unaltered, in their original condition, and in the original packaging.
● Eligible Items: Exchanges are accepted only for products that are incorrect damaged, or defective.
● Non-Eligible Items: Products that have been used, altered, or are missing original packaging cannot be exchanged. 

To initiate an exchange:

1. Notify us within 48 hours of receiving the product.
2. Share clear pictures via email or WhatsApp to help us raise a ticket.
Our team will guide you through the exchange process, including return shipping
instructions if needed.

We appreciate your understanding and cooperation. For assistance, contact us at:
Email: support@houseofmrida.com
Phone: